How to Get Your Money Back From Big Companies

An experienced business executive gives you secrets on how to get your money back for botched customer service and defective products, starting with ten sure-fire tips to help you get what you deserve. He publishes the actual (sometimes hilarious) complaint letters he wrote that returned tens of thousands of dollars to him from a satellite TV provider, a consumer products company, a hotel chain, two airlines, a consumer electronics company, an overnight delivery service, a window manufacturer, a running shoes company and home furnishings supplier. And as an added bonus, he includes a simple fill-in-the-blank template to help you easily write your own letters.

CEOs may learn a thing or two as well.

So even if you do not have good writing skills, by investing just $5.99, this guide will improve your personal finances by allowing you to act as your own consumer advocate to recover your hard-earned money.